Premium Cider Made In Herefordshire

Privacy Policy

1.1. In this privacy policy references to “we”, “us” and “our”. Our registered office (and our main trading address) at Hampton Bishop, Herefordshire HR1 4JS Our VAT number is 799548837

1.2. This policy (together with our terms and conditions for use of the Website and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1.3. For the purpose of the Data Protection Act 1998 (the “Act”), Colcombe House is the data controller.

2.1. The information we may collect and process via our website (the “Website”) may include:

2.1.1. Any personal details you knowingly provide us with through online forms and email, such as name, address and telephone number.

2.1.2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

2.1.3. Your IP Address (this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website). This information is used to monitor your usage of the Website.

2.1.4. Data recorded by the Website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies. Information regarding this may be found in your browsers ‘help’ facility.

2.2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

3.1. Any personal information we collect from this website will be used in accordance with the Act and other applicable laws. The details we collect will be used in the following ways:

3.1.1. To process your order, to carry out our obligations arising from any contracts entered into between you and us, and to provide after sales service. Please note that we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service;

3.1.2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

3.1.3. To ensure that content from the Website is presented in the most effective manner for you and your computer.

3.1.4. To notify you about changes to our service.

4.1. We may disclose your personal information to third parties:

4.1.1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

4.1.2. If Colcombe House or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

4.1.3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce our terms and conditions for use of the Website or terms and conditions of supply and other agreements; or to protect the rights, property or safety of Colcombe House , our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

4.1.4. We may need to pass the information we collect to third parties for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

5.1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

6.1. The Act gives you the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address: Colcombe House, Hampton Bishop, Herefordshire HR1 4JS


7.1. The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8.1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

9.1. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to